bigcap

Payment Methods
We process all payments securely through Stripe, our trusted payment provider.
Stripe accepts most major credit and debit cards (such as Visa, MasterCard, American Express) as well as other regional payment options where available.

How It Works
When you place an order, you will be redirected to a secure Stripe payment page or an integrated checkout window. Your card or payment information is handled exclusively by Stripe — we never store or have access to your full payment details.

Currency & Charges
All prices on our website are listed in Swiss Francs (CHF).
If your card or account uses a different currency, Stripe will automatically convert the amount at the current exchange rate. Please note that your bank or card issuer may apply additional fees for currency conversion or international transactions.

Security & Data Protection
Stripe is certified as a PCI DSS Level 1 Service Provider — the highest level of payment security certification. All transactions are encrypted using industry-standard SSL technology. Your data is transmitted securely between your browser, our site, and Stripe’s servers.

When Is My Card Charged?
Your payment is processed at the time of checkout. Once the transaction is authorized, you’ll receive an order confirmation email.

Payment Issues / Declined Transactions
If your payment fails or is declined, please double-check your card details and available balance.
If the issue persists, contact your card provider or email us at info@bruam.ch and we’ll be happy to assist.

Refunds
Approved refunds will be processed through Stripe and returned to your original payment method. Depending on your bank, it may take a few business days for the refund to appear on your statement. you can find out more about this under refunds + returns